Conditions d’utilisation

Terms of Service

Last Updated: August 25, 2026

Welcome to Pawzuni. These Terms of Service govern your use of our website, products, and services. By visiting our website or purchasing from Pawzuni, you agree to these Terms.

1. Online Store Terms

By using our website, you confirm that you are legally able to enter into a binding agreement in your place of residence. You may not use our products or services for any unlawful or unauthorized purpose.

2. Products and Availability

We make every effort to display our products, descriptions, colors, images, pricing, and availability as accurately as possible. Actual product colors or appearance may vary slightly depending on your device, screen settings, or product updates.

All products are subject to availability. We reserve the right to modify, discontinue, or limit the sale of any product at any time.

3. Pricing and Payments

All prices displayed on our website are shown in the currency indicated at checkout and may be changed without prior notice.

Payment must be successfully authorized before an order can be processed. Applicable taxes, shipping fees, duties, or other charges may be calculated and displayed during checkout where applicable.

4. Orders

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, payment issues, or errors in product information.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

5. Shipping and Delivery

Shipping and estimated delivery times may vary depending on the destination, carrier, product availability, customs processing, and other circumstances outside our reasonable control.

Estimated delivery dates are provided as estimates and are not guaranteed unless expressly stated otherwise.

Please review our Shipping Policy for additional information regarding order processing and delivery.

6. Returns and Refunds

Returns, refunds, exchanges, damaged products, and order-related concerns are handled according to our Refund Policy.

Customers should review the Refund Policy before completing a purchase.

7. Product Use

Our products must be used responsibly and according to any instructions or warnings provided.

Pet owners are responsible for determining whether a product is appropriate for their pet. Pets should be appropriately supervised when using products where supervision is reasonably required.

8. Accuracy of Information

We work to ensure that information on our website is accurate and current. However, occasional typographical errors, inaccuracies, or omissions may occur regarding product descriptions, prices, promotions, shipping charges, availability, or other information.

We reserve the right to correct such errors and update information where appropriate.

9. Intellectual Property

Unless otherwise stated, the Pawzuni name, branding, website design, written content, graphics, and other original materials on our website are owned by or licensed to Pawzuni and are protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, sell, or commercially exploit our protected content without permission.

10. Prohibited Uses

You may not use our website or services to engage in unlawful activity, violate the rights of others, transmit malicious software, interfere with website security, submit fraudulent information, or attempt unauthorized access to our systems.

We reserve the right to restrict access to our services when these Terms are violated.

11. Third-Party Services

Our store may use or provide access to third-party services, payment processors, shipping providers, applications, or websites.

Third-party services may be governed by their own terms and privacy policies. Pawzuni is not responsible for third-party websites or services except where responsibility cannot legally be excluded.

12. Privacy

Your personal information is handled according to our Privacy Policy and applicable privacy laws.

By using our website, you acknowledge that certain information may be processed as necessary to provide our services, fulfill orders, process payments, and operate our store.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Pawzuni will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products.

Nothing in these Terms excludes or limits any consumer rights or liability that cannot legally be excluded or limited.

14. Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our business, services, policies, or applicable legal requirements.

The most current version will be available on this page. Continued use of our website after changes take effect constitutes acceptance of the revised Terms where permitted by law.

15. Governing Law

These Terms are governed by the laws applicable to the operation of our business and any mandatory consumer-protection laws that apply to you.

16. Contact Us

If you have questions regarding these Terms of Service, please contact Pawzuni using the contact information provided on our website.

Pawzuni — Premium essentials for happier pets and their people.